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My PC with Windows 10 cannot stay connected to my WiFi. I

Customer Question
have no problems with any...
My PC with Windows 10 cannot stay connected to my WiFi. I have no problems with any other device linked to my
WiFi.
Submitted: 2 years ago.Category: Computer
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Answered in 2 minutes by:
12/11/2015
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,753
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What have you tried so far to get the wifi issue fixed?

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Customer reply replied 2 years ago
As I mentioned, I've re-set (turned on and off) my router and gone through all the possible troubleshooting steps.
Customer reply replied 2 years ago
Are you a Microsoft person? I think I should speak with Microsoft.
Customer reply replied 2 years ago
please tell me how to get my money refunded. I will not pay to repair something that's a Windows problem.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

We are not Microsoft. We are www.justanswer.com

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Customer reply replied 2 years ago
OK. Please refund me and I'll contact Microsoft. It's their problem with Windows 10.
Customer reply replied 2 years ago
I'm expecting a refund for both the $5 and the $31. I did NOT sign up for this.
Thank you and goodbye!
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