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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2794
Experience:  CCNA, A+, MCSE with over 12 years experience.
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Windows updates ran and installed current updates.was taking

Customer Question

windows updates ran and installed current updates.was taking a long time so i stepped away from the computer. computer went into sleep mode. when i turned it back on there was no start up windows.i have managed to find my files and get online but there are no start up windows or start page displaying my icons for search and devices.what up with that???
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi My name is***** you for your question and the opportunity to assist. You can undo those updates and that should reverse the changes that were made.

On your keyboard, hold down the Windows logo key (just to the left of the spacebar) and press R.

The Run box will open.

In the text area type: rstrui.exe and click OK.

System Restore will launch.

Click Next

Put a checkmark in the box labeled "Show more restore points"

Select the restore date just prior to this event happening and click Next.

Click Finish and allow the restore to complete.

When done and Windows restarted it should put things back to the way they were.

Let me know the result please.