How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med, Computer Enthusiast
Category: Computer
Satisfied Customers: 1361
Experience:  Networks & Security Engineer
76221641
Type Your Computer Question Here...
Mr.Med is online now
A new question is answered every 9 seconds

How can I uninstall windows 10 and recover Windows 7?

Customer Question

How can I uninstall windows 10 and recover Windows 7?
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

First open the Windows Start menu by clicking on the icon in the bottom left of the screen. Select Settings from the menu : http://cdn2.pcadvisor.co.uk/cmsdata/features/3615606/Win10-DG-Step1.png

Now you’ll see on option for Update & Security. Click it : http://cdn2.pcadvisor.co.uk/cmsdata/features/3615606/Win10-DG-Step2.png

On the next page you’ll find a list of options on the left, one of which is Recovery. Click this and the main pane will display a variety of choices. The one you want is "Go back to Windows 7" Click 'Get started' to begin.

If you’re using a laptop you’ll also need to connect it to a power source or the option won’t work.

You’ll now be presented with a screen asking you why you’re downgrading. Essentially, it's a tool so Microsoft can gauge the user experience with Windows 10. Click Next when you’re done : http://cdn2.pcadvisor.co.uk/cmsdata/features/3615606/Win10-DG-Step-4.png

Windows will now roll back your system to how it was before Windows 10 was installed.

hope this help

Thank you

Expert:  Mr.Med replied 1 year ago.

My goal is to provide you with excellent service today, If you have a moment please rate my service by clicking on one of the faces below, positive ratings are appreciated. if you still need help, please reply back to me and i will gladly continue to help you.

best regards,

Expert:  Mr.Med replied 1 year ago.

Has everything worked, do you still need help please?

thank you