For Online Computer Support, Ask a Computer Technician
Hi there and welcome
I am sorry to hear about all the problems you have been having.
Skype should be straight forward, just run the installation, open it and sign in.
Can you tell me Doug where exactly it has been going wrong for you please?
ok, its still not clear sorry on the exact problem you have sorry
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Its no problem Doug, though I am certain I would have gotten it working for you. I marked this question to never close, so at any time you can always return
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service before leaving by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.