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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Originally while laptop left on i,noticed a,black screen

Customer Question

Originally while laptop left on i,noticed a,black screen with a,white cursur blinking in top left corner I shut it down,and attempted to reboot same thing happened went to various menus after to try to reboot using hdd
A d,lastly a,external hard drive all with supposedly containing backups/system images all,come back with their respective tag names and failure ... what am,i,dealing with here?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you tell me please the make and model of the Laptop?

Thank you

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