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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37865
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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As i am online or in my e-mail I keep getting a error

Customer Question

as i am online or in my e-mail I keep getting a error message saying there is a script error can you help
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. Please try the following fix:

  1. Close all Internet Explorer windows / websites.
  2. Click Start , and then click Control Panel.
  3. Open Network and Internet, open Internet Options.
  4. Then click on Delete and delete only temporary internet files.
  5. Click the Advanced tab, and then click Reset.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. Then close.
  8. Then open email and check.

If that does not work, please download and install Google Chrome at

, then close Internet Explorer

; keep default options during installation, and skip / cancel the google account page if prompted

, then open Google Chrome, then go to Internet / email in Google Chrome and see if you can use email fine in Google Chrome program.

Please reply at the box below to continue troubleshooting. Thank you.