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I am trying to sink my photos from the camera to my computer

Customer Question

I am trying to sink my photos from the camera to my computer with a usb port. It worked on windows 7 but is not working with windows 10
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. What's the model of your camera?

Does the Windows 10 computer make a sound when you turn on the camera and connect the camera to it?

When you turn on the camera, and connect it to the Windows 10 computer, click on Start, then File Explorer, then click on This PC on the left, then does your camera device (or camera's drive letter) shows up there or not?

Please reply at the box below. Thank you.

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