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Martin, Network Engineer
Category: Computer
Satisfied Customers: 2933
Experience:  10+ Years ExperienceCCNA Network EngineerA+ Net+ Linux & Windows OSC++ Programming
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My Idea Tab-S6000 battery indicator light always says 1%

Customer Question

My Idea Tab-S6000 battery indicator light always says 1% charged . I never know how much time is on my battery. My tablet is less than 2 years old. It started doing this year.
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

The first thing you need to do is unplug the power source and see if the battery dies out in a few minutes, indicating the 1% reading is correct and the battery is not receiving charge. This is a good indicator either the battery charger or the battery itself is malfunctioning. You can try plugging a different charger (of the same voltage and amps) to see if the battery charges.

The other thing you can do is upgrade the firmware/software within the tablet's operating system - sometimes the reading is erroneous and all it needs is a small update.

There's a video here showing how to upgrade the firmware on your S6000 here:

Providing the upgrade doesn't solve the problem you're looking at having to purchase a new battery unfortunately.

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

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