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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I connected my new slingbox. I get sound on my computer and

Customer Question

I connected my new slingbox. I get sound on my computer and iPad, but cannot get any video. On the status screen it says that my HDMI cable ius "disabled". What do I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and welcome to


I think i understand WHY its not working.....but i need to first understand the EXACT cabling that is being used, and WHERE each connects. This is important, if you are using DUPLICATE connections it can be confusing to the PC and the slingbox as to which to use, and will auto-disable if detectable.


So, please explain IN DETAIL how each cable is connected, the type of cable, and what is connected at each end.


If it all is normal, then we will continue to troubleshoot other settings.

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