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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 20 years of consulting to the IT industry
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I have a ASUS 501UX I am getting a grey screen on booting up

Customer Question

I have a ASUS 501UX I am getting a grey screen on booting up cursor does wor what can I do
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove the power cable and hold the power button down for 60 seconds then release.

Once done, connect the power cable and tell me if it now turns on and starts correctly please.

Let me know the results

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