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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have an acer aspire 5349-2592. I attempt to reset to

Customer Question

I have an acer aspire 5349-2592. I attempt to reset to factory settings but the computer is stuck at "Setup is starting services"
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


When it starts setting up the services for the first time, it CAN TAKE how long did you let it stay on, and in this process? Hours? How many?


If you are stuck, then you might have to do a REinstall, with the media on a CD or USB, that you can install from.


Sometimes, doing a factory reset, can cause the system to hang, and if this is the case, your only choice is to WIpe the harddrive and do a REinstall of the operating system from a CD, DVD, or USB drive.