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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Can someone help me take pics from my e-mails and convert

Customer Question

can someone help me take pics from my e-mails and convert them to JPG, PNG, BMP or GIF to upload to a site later ?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Was it working working previously?

Do you mean you received picture attachments, but you cannot download / save them to the computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
have never saved pics from emails to the computer before. Just documents.
Expert:  Viet - Computer Tech replied 1 year ago.

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

So you are able to save documents from emails fine, but you cannot save pics from emails. I do live online support. Can I connect remotely to your computer, so that I can show you how to save pics from emails directly on your computer together with you? Please reply at the box below. Thank you.

Customer: replied 1 year ago.
this has gotten too costly for me for something as this. Thanks anyway.
Expert:  Viet - Computer Tech replied 1 year ago.

I'm sorry; I will waive the extra remote support fee for you, so there is no additional cost at all, and we guarantee our service, so don't worry. Can I connect remotely to your computer, so that I can show you how to save pics from emails directly on your computer together with you? Please reply at the box below; we guarantee our service. Thank you.