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Andy, Computer Consultant
Category: Computer
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My computer transformer book indicates no internet

Customer Question

My computer transformer book indicates no internet connection..our other devices work. So it a problem with this laptop. Can you assist?
Submitted: 1 year ago.
Category: Computer
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, when did this start, what is your operating system (windows or mac) ?

Can you connect an Ethernet/network cable from the computer to your router, does internet work with wired/cable connection?

Thank you

Expert:  Mr.Med replied 1 year ago.

are you there please?

Customer: replied 1 year ago.
I have had the laptop (Windows) for 2 yrs. it has always worked until Friday. I cannot connection Ethernet cable. It does not have a port. The wireless works on other electronics

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