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I upgraded from Windows 7 to Windows 10. I hated the minute

Customer Question
I upgraded from Windows 7...
I upgraded from Windows 7 to Windows 10. I hated the minute I did it. Everyday I follow the instructions to downgrade within the 30 days. It will not let me do it. How an I get rid of Windows 10 and get back Windows 7?
Submitted: 2 years ago.Category: Computer
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Answered in 2 minutes by:
11/21/2015
Tech Support Specialist: IT Miro, Computer Scientist replied 2 years ago
IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3,243
Experience: Bachelor's Degree in Information Technology, Microsoft Certified Professional
Verified

Hello! My name is*****

Please tell me how you attempted to downgrade to Windows 7 and what error message you get.

Thanks,

IT Miro

Ask Your Own Computer Question
Customer reply replied 2 years ago
I went to every site including Microsoft on the Internet and followed the instructions. I would never get the window that said return to Windows 7 or whatever.
Tech Support Specialist: IT Miro, Computer Scientist replied 2 years ago

Here are the instructions:

1. First, go to the Windows 10 logon screen. To do that, just restart the computer

2. Once you see the logon screen, do not select your user name or type anything, but look in the bottom right corner of the logon screen. You should see 3 icons. If you don't see any icons, then just click anywhere on the logon picture and then check again

3. Click on the power icon and then press and hold down the Shift key, and while still holding, click on Restart

4. Continue to hold down the Shift key until you see the Choose an option screen

5. On that screen, click on Troubleshoot

6. On the next screen, click on Advanced options

7. You can now select Go back to the previous build

8. The computer will restart. Follow the instructions to proceed with the downgrade

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Let me know the results.

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Customer reply replied 2 years ago
Thank you very much. I will try this as I have not done that.
Tech Support Specialist: IT Miro, Computer Scientist replied 2 years ago

Take your time and let me know if it worked.

Ask Your Own Computer Question
Customer reply replied 2 years ago
My computer is restarting but very slow so I will contact later. Thank you. Lynda
Tech Support Specialist: IT Miro, Computer Scientist replied 2 years ago

No problem.

Ask Your Own Computer Question
Customer reply replied 2 years ago
Thanks.
Tech Support Specialist: IT Miro, Computer Scientist replied 2 years ago

Hello again!

May I know if you were able to follow the instructions in order to revert to Windows 7?

Let me know,

IT Miro

Ask Your Own Computer Question
Tech Support Specialist: IT Miro, Computer Scientist replied 1 year ago

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro

Ask Your Own Computer Question
Tech Support Specialist: IT Miro, Computer Scientist replied 1 year ago

Hello!

Let me know if you were able to receive my messages.

Ask Your Own Computer Question
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NO, I think changing Password ***** help, I now have gone from Wi-FI to Ethernet for Network.… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Can't access my email. Yahoo.com
Can't access my email JA: Just to clarify, what email service provider are you using? Customer: yahoo.com JA: Have you installed any updates recently? Customer: No JA: Anything else you want the Compu… read more
Moses C
Moses C
Bsc
215 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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