- Close all Internet Explorer windows / folders. Then go to Control Panel -> Network and Internet -> Internet Options, then click on Delete..., then delete only Temporary Internet files and websites files, then click on the Advanced tab, then click on the button Reset..., then click on Reset, then check Internet Explorer.
- Open Google Chrome program, click on the 3-bar icon at the upper right corner in Chrome, then click on, then select History and recent tabs, then then click on History, then click on Clear browsing data..., then at option Obliterate the following items from, select the option the beginning of time, then check only these two boxes Cached images and files and Hosted app data, then click on Clear browsing data at the bottom, then wait until it finish.
, then click on the 3-bar icon at the upper right corner in Chrome, then click on Settings, then scroll down to bottom, then click on Show advanced settings option if shown. Then scroll down to bottom, then click on Reset settings, then click on Reset and wait a bit until it's done resetting. Then close Chrome, then re-open it and use and check.
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