How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Lost my 5GEXT due to a power failure and cannot get it back

Customer Question

Lost my 5GEXT due to a power failure and cannot get it back upon power recovery.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. If a power outage scrambled the extender settings

it will need to be reset and reconfigured. With the extender plugged in hold down the reset button for 10 seconds to reset it.

If the reset is successful you'll be able to see the NETGEAR_EXT networks on a smartphone or dual-band capable laptop.