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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I go into rosetta stone, it doesn't recognize my

Customer Question

when I go into rosetta stone, it doesn't recognize my headset device. There is nothing listed under device settings. What do I do? I originally had a logetech wireless headset and was told by one of your support people that I needed to get a wired headset, which I did and it still doesn't register under device settings.
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Which version of Rosetta Stone is it? May i connect with you to remotely check/fix this? Thanks