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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your lpad lock.
we will have to reset the ipad to make it work again.
Step 1 Power off your i-pad.
Connect the usb cable to the computer and make sure i-tunes is open do not connect the usb cable to the ipad now it shoud be only connected to the computer end and then next step.
Now press and hold down the home button on the ipad and connect the usb cable while holding down the home button pressed.
you will see itune has detected ipad on recovery mode press ok
Then you click on the restore ipad will erase the password.
Note: Following recovery mode will erase all you data.
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