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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have an external hard drive which has become corrupted. I

Customer Question

I have an external hard drive which has become corrupted. I took it to best buy geek squad they say it has to be taken apart to recover the data at a cost of $500. Are you able to help me recover this data.
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Sorry to hear you're having trouble with your computer.

How long ago did it become corrupted and does it boot into Windows at all?

There is a program called Recuva that can recover files from damaged hard drives but you would need to load it on another computer, connect the corrupted hard drive to the other computer and run it there. The scans can take up to a day or 2 depending on the size of the hard drive but it would be a much cheaper option.

Would you like me to link you to the program?

Please reply using the box below.


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