For Online Computer Support, Ask a Computer Technician
I'm sorry about the issue. After checking the box at the top, then scroll down to the bottom, do you see the recent ones checked or not?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,