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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 20 years of consulting to the IT industry
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Why am I getting osd lockout and cannot get back on my desk

Customer Question

why am I getting osd lockout and cannot get back on my desk top computer
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you hold the power button for 60 seconds then release.

Then power on the computer and tell me please if it now operates correctly.

Let me know the results please.

Customer: replied 1 year ago.
No.
Expert:  Richard replied 1 year ago.

ok, what exactly happened when you did the instructions and then started the computer?

Customer: replied 1 year ago.
The computer came on and to the screen saver and I cannot log on
Expert:  Richard replied 1 year ago.

When you say screen saver you mean the login screen?

And what message do you get when you try to sign in?

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