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My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
Try this please,1.Go to Control Panel.2. Then choose Power options.3. Change power plan.4. You should see a setting for choose what happens when I press the power button"on battery" and "plugged in". Put each of those settings to shut down.5. Apply.
If that fails let me know the brand and model of your computer please.
Please let me know if this does not correct the issue or if you need any other assistance.
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