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I recently downloaded Windows 10. I 't like it and want to

Customer Question
I recently downloaded Windows 10...
I recently downloaded Windows 10. I don't like it and want to return to the Windows program that was on my computer when I purchased it, but I don't know what it is.
How can you help me?
Submitted: 2 years ago.Category: Computer
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11/7/2015
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,897
Experience: CCNA, A+, MCSE with over 12 years experience.
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Hi. My name is***** you for your question and the opportunity to assist.

You should be able to revert back to Windows 7 but there are restrictions.

Has it been over 30 days since you upgraded to Windows 10?

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Customer reply replied 2 years ago
I upgraded Sept. 28th and it took until 4a.m. the next day to complete the installation.
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

I see. That's more than 30 days but you can still try to see if it will work.

Click the Start button (the 4-pane icon in the lower left corner) and select Settings.

On the Settings page click Update & Security.

On that page, from the vertical menu on the left select Recovery.

Under Go back to Windows 7 click Get Started.

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Customer reply replied 2 years ago
Last evening a friend told me to go to Settings, then click on Update and Security and then Click on Recovery.
I did that and all it did was remove the Windows 10 Apps. It didn't remove Windows 10.
Is this something different you are telling me to do? And what if it doesn't work and I lose my connection with you?
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

If you selected Recovery and, on the right side of the screen, don't see "Go back to Windows 7",

then it's too late to do it that way.

What's the brand and model of your PC/laptop?

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Customer reply replied 2 years ago
hp Pavilion Model: p7-1219
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

You can do a factory recovery but that would remove all your installed programs and you would need to back up your data files first.

There may be a way to make Windows 10 look and feel like Windows 7 without any cost or the hassle of doing a factory recovery.

There's a free program called Classic Shell that will do this for you. Would you be interested in trying it?

It can always be uninstalled.

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Customer reply replied 2 years ago
Ok
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

Thanks. Here's the page: http://www.classicshell.net/

Once there click the Download Now button and install the program.

One of the handy things it does is put the conventional start button and menus

the way it is in Windows 7.

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Customer reply replied 2 years ago
O.k....I hope this works because I hate the way Windows 10 looks and works!
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

I think you'll be quite pleased with this if you like Windows 7.

Let me know if any issues.

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Customer reply replied 2 years ago
Thank you very much for your help!
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

You're most welcome. Let me know how it goes.

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Customer reply replied 2 years ago
Is this the end of our conversation or are you going to remain online with me?
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

I'll be here.

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Customer reply replied 2 years ago
How do I get in contact with you after I close this screen? Do you have a Tech # ***** I just type in?
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

Save this page as a bookmark/favorite in your browser. You'll also have email notifications from JustAnswer

containing a link back to the question.

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Customer reply replied 2 years ago
O.k. Thank you again. Bye.
Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

You're welcome, Yvonne.

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Tech Support Specialist: Byron, Computer Support Specialist replied 2 years ago

How's it going?

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Byron
Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2,897
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Experience: CCNA, A+, MCSE with over 12 years experience.

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