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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Incredimail saysI am not connected to internet but the

Customer Question

Incredimail saysI am not connected to internet but the program goes to internet without a problem---will not collect mail
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your incredimail.

Did you make any changes recently to the incredimail settings and when was it running fine last time.

Customer: replied 1 year ago.
old program stopped receivg email 11/03--tried to fix but could not--upgraded today, installed program, still says not connected to internet--but in other parts of the program, it connects instantly
Customer: replied 1 year ago.
are you with Incredimail?
Customer: replied 1 year ago.
I will dispute the 36 charge on PayPal
Expert:  Michelle replied 1 year ago.

i am sorry we are not Incredimail support we are

Customer: replied 1 year ago.
pls cancel the charge
Expert:  Michelle replied 1 year ago.

you are looking for the problem to be fixed or looking incredimail support?

Customer: replied 1 year ago.
incredimail support
Customer: replied 1 year ago.
Pls cancel the
PayPal charge
Expert:  Michelle replied 1 year ago.

you may contact customer care for billing as we do not have billing info or access to customers details.

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