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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 36554
Experience:  Over 20 years of consulting to the IT industry
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I recently tried to install Windows 10 and it took forever

Customer Question

I recently tried to install Windows 10 and it took forever so I restarted my computer thinking that would help. Now it's stuck on the swirly circle and won't let me do anything.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

Can you remove the power cable to the computer and then hold the power button in for 60 seconds then release.

Then connect the power cable, turn on the computer and tell me if it now starts correctly please.

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