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Hi, and welcome to Just Answer. My name is ***** ***** I will be assisting with your question.
I'm sorry, I'm not able to take phone calls at the moment. Would you like me to set up a remote session instead, which will allow me to connect directly to your screen and assist you quickly with resolving the issue that you are facing?
Don't worry; there is no extra charge for the remote session. If you are uncomfortable with the remote session, I can provide you the steps on this chat itself.
So, is your Internet Explorer or Chrome browser missing in Windows 10?
Ok, no worries. Thanks for using JustAnswer.