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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9708
Experience:  Computer Technician
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How do I get my canon mg 246 to work on my computer

Customer Question

how do I get my canon mg 246 to work on my computer
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you have the printer connected to the computer with USB cable?

Customer: replied 1 year ago.
Expert:  Randy Computer Tech replied 1 year ago.

Okay, which operating system do you have on your computer? Mac, Windows 7,8,10 etc

Do you have the installation disc that came with your Canon printer?

What is the full model number of the printer?

There should be a label on the side,bottom or back of the printer.

Customer: replied 1 year ago.
no I don't have the disc the only number I can find is HAAD31116
Expert:  Randy Computer Tech replied 1 year ago.

Okay, no problem. Which operating system do you have on your computer? Mac, Windows 7,8,10 etc

Customer: replied 1 year ago.
windows
Customer: replied 1 year ago.
windows 7

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