How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Have a warning message that I have a malware error

Customer Question

have a warning message that I have a malware error 895-system 32.exe failure. Error code 0x8024402c windows could not install the definition updates. instructions to call Microsoft tech @ 1-***-***-****. Not sure if I am sup0se to call that number of the qeek-squaD SINCE MY WIFE HAS TECH SUPPORT.
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Please do not call that number; it's being shown by a scam service who are looking to compromise your system

Expert:  Bryan replied 1 year ago.

Are you currently replying to me from the system that has this issue? If so, may I set up a quick, secure remote session to check the issue now?

Please reply back using the Reply box below. Thank you.

Expert:  Bryan replied 1 year ago.

Hi, do you still need help with this issue? Do let me know.