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Andy, Computer Consultant
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had installed Microsoft 10 and had been using the Edge

Customer Question

I had installed Microsoft 10 and had been using the Edge icon. I received a message that said the Edge could not support the security with McAfee. Why did this suddenly go out. Now I can't get on line the way I used to. I am just so discouraged.. Can't get to anything easily. Not sure you help.. It told me to got to internet explorer
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. Microsoft Edge program is new, so it's not compatible with some programs yet. Were you using Internet Explorer program previously in Windows 7? Or did you use Firefox or Chrome, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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