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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have a 6 month old 17" inspiron 17r. I live in a town

Customer Question

I have a 6 month old 17" inspiron 17r. I live in a town called Boquete,in Panama. The laptop has need diagnosed with a bad motherboard. This company wants 500 US to put in an inferior MB. I believe this company is not affialated with Dell. Where can I send my laptop for warranty work?
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing just answer.

First, is the Dell Inspiron Laptop still UNDER warranty?

Secondly, did you purchase the laptop in the USA, or Panama? Did you buy it from DELL direct, or from a re-seller?

Expert:  Quiksilver07070 replied 1 year ago.

To qualify for international service, you must purchase the Next Business Day On-site Response Service.
Did you do this already? Or did it come included with your purchase?

The primary method for engaging technical support when travelling internationally is to:

  • Call the International Queue at + 001(###) ###-####(toll call). * ENGLISH Support only
Expert:  Quiksilver07070 replied 1 year ago.

If you have relocated to a new country or are visiting another country for 6 months or more, please submit an international tag transfer : Click Here

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