For Online Computer Support, Ask a Computer Technician
I am the person that will be helping you today.
May I ask for you to explain what you are referring to when you say that you lost all your passwords when 'you log into a file'? What does that mean?
I will be standing by.
Thank you for the update. It sounds like you are referring to your Internet browser that had some of your passwords saved. If you reset the browser or anything to that effect, it may erase the passwords. In that case, you will need to either type them in correctly if you recall them or you will need to reset the passwords. I assume you will need to reset them. May I ask for which email services, sites, etc that you need to reset the passwords?
It doesn't look like the offer was accepted. Did you have any problems with that? After you click the "Accept this Offer" button, what happens?
You may have to update your payment information. You can do so by clicking the Account link on the top of the page and editing your payment options that way.
I don't make calls. May I ask why you want to speak to me?
I am not understanding your posts. After you update your charge card, you can click the "Accept this offer" button. If you wish, I can remote into your system now and get that working.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 96 and click the circle button to start the remote application.