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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have just loaded easy cd & dvd burning/un into my computer

Customer Question

I have just loaded easy cd & dvd burning/un into my computer a dell inspiron using windows 10 and every time I try to use it I get a message that Roxio creator has stopped working pleas close the program
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

It looks like we might need to play around with the compatibility settings for the Roxio program, to get it to work with Windows 10.

May I connect remotely to check the issue now?

Please reply back using the box below. Thank you.

Expert:  CompDoc replied 1 year ago.

Have you contacted dell to see if there is a newer version? You could also try a free dvd burner program.