How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37491
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

I want to make my permanent homepage.. it keep on

Customer Question

I want to make my permanent homepage. . it keep on disappearing on me . what can i do
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. So when you make as your homepage, it just disappears. What is the home page it is showing now?

Do you have windows xp, vista, or 7, or 8, 10?

What is your Internet browser program, such as Internet Explorer, Safari, Firefox, Chrome, etc.?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 1 year ago.

It looks like you are not there. Assuming you use Internet Explorer, then please try the following fix:

  1. Close all Internet Explorer windows / websites.
  2. Open click Control Panel.
    (If needed, press at the same time the two keys Windows and R then type control then click OK, then Control Panel window will open.)
  3. Open Network and Internet if available; open Internet Options.
  4. Then click on Delete and delete only temporary internet files.
  5. Click the Advanced tab, and then click Reset.
  6. In the Reset Internet Explorer Settings dialog box, click Reset.
  7. Then click on Close.
  8. Then open Internet Options again
  9. Then delete everything in the Home page box
  10. Then type in the Home page box.
  11. Then click on OK at the bottom.
  12. Then open Internet and check ; keep default options. If needed, close Internet, then re-open it again and check.

- If that does not work, please download / install the Google Chrome at the website below:

; keep default option during installation, and when prompted to sign in Google account, just cancel / skip it

, then in the Google Chrome program, click on the 3-bar icon at the upper right corner, then click on Settings, then below the section On startup, click on the option Set pages, then click in the box and type then click OK

, then close Google Chrome program, then re-open Google Chrome and use it and check.

When you are available, please reply at the box below to continue troubleshooting. Thank you.