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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am trying to link up my printer which is a cs405 epson but

Customer Question

i am trying to link up my printer which is a cs405 epson but i have not used it for a while. I have replaced the ink cartridges but when i go into the list i cannot find this one.in my computer list. \\I have not got the instructions for logging in to system.can you help?
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.

Hi Welcome to Justanswer

Are you trying to connect the priinter via USB cable or wireless ?

Customer: replied 1 year ago.
wireless
Expert:  Satchi replied 1 year ago.

Can you please let me know the exact model number ?

Customer: replied 1 year ago.
do you mean the printer
Expert:  Satchi replied 1 year ago.

Yes Printer model number

Customer: replied 1 year ago.
epson stylus cs405
Customer: replied 1 year ago.
epson stylus sx405 made a mistake
Expert:  Satchi replied 1 year ago.

Ok

IS the printer connected to router ?

Customer: replied 1 year ago.
i have got a new bt box how do you do this
Expert:  Satchi replied 1 year ago.

I am not sure about the bt box ..

and printer setup . I will open the question to other experts to help you

Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Are you still able to make a copy from the printer's glass (not print from the computer)?

What happens when you install the printer CD disk or download? Is there any error or message?

What is the brand/model of your Internet modem/router device?

On the printer's screen, are you able to go to the Wireless/Wi-Fi/Network/etc. menu in order to connect it to your Wi-Fi/wireless network name?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you.

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