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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Re-installed Gateway from fac CDs. Returned me to windows 8

Customer Question

Re-installed Gateway from fac CDs. Returned me to windows 8 from 8.1. Now I show 106 updates that will not install .After download , screen reads "Failure configuring windows changes--reverting changes", and they're deleted. Can you help? ***@******.***--THX
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Do you get any error code for the failed updates?

May I connect remotely to check the issue now?

Please reply back using the box below. Thank you.