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Hi. My name is***** you for your question and the opportunity to assist. The U310 has built-in recovery that will allow
you to restore the laptop to it's original factory condition. On the left side of the laptop is the Novo button. Item 1 in the attached picture.
Shut the laptop down and then press the Novo button for 1 - 2 seconds to start the recovery process.
Hi. Has the recovery been able to complete?
Please let me know if any issues.