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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Just upgraded to Windows 7 professional - fromXP 2002 - and

Customer Question

Just upgraded to Windows 7 professional - fromXP 2002 - and have had an issue that my
monitor starts BLINKING in an orange-color - both times in trying to send emails - and I have had to shut down the computer.
Any ideas as to why this might be happening?
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.


I will be the person helping you today.

I can see that you may need a little bit of extra help. Because the culprit behind such a case can be one of several.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,

Customer: replied 1 year ago.
I just signed up for the monthly fee of $35.00 - with a free trial - so why do I need to pay $45.00 ?
Expert:  Jason Jones replied 1 year ago.


The $45 is extra for the remote session. I am sorry for the confusion. I have an idea; may I remote in at no charge and show you how to fix this?