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Quiksilver07070, Computer Support Specialist
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I am unable to connect apps to the internet.

Customer Question

I am unable to connect apps to the internet.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing just answer.

Can you be more specific on your question?

What device are you using? Is it a laptop? a smartphone? Desktop computer?

What apps will not connect to internet?

How do you verify that your device is connected to internet?

Customer: replied 1 year ago.
All apps on my home computer will not work except the ones that I can reach through google chrome. I can reach facebook and e-mail and google,but I cannot get apps such as News, Weather, and Financial
Expert:  Quiksilver07070 replied 1 year ago.

Are you using windows8? Or windows 10?

Customer: replied 1 year ago.
windows10 was just applied yesterday
Expert:  Quiksilver07070 replied 1 year ago.

Oh...okay....Windows 10 has been giving many folks problems.

I don't think I will be able to solve this without doing a remote session.

Would you like to do that?

Customer: replied 1 year ago.
I am going to decline until I talk to someone that is familiar with the services you provide.
Expert:  Quiksilver07070 replied 1 year ago.

Would you like to speak with a moderatr of this site?

Services we provide are simple really.

We work on the isse until its resolved, and you are a happy customer. If you are not satisfaied, then there is no charge. Or charges will be refunded.

We want you to come back!

Expert:  Quiksilver07070 replied 1 year ago.

We can continue to work on the issue here on the chat....but it might take long time.

Expert:  Quiksilver07070 replied 1 year ago.

The apps that are not working.....can you Right Click on them? If so, does a menu pop up, that says "turn live tile on"?

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