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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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XXXX. I recently bought a new computer an Hp. I set my

Customer Question

Hi my name is***** . I recently bought a new computer an Hp. I set my computer up but when I closed it i lost my password. I went on as it prompted me. I was able to change my password ***** I still can not get in. It says go to to fix the problem. I thought that was my problem, can it be something else?
Submitted: 1 year ago.
Category: Computer
Expert:  Cory replied 1 year ago.

Welcome, I am Cory.

Are you able to login with the new password ***** then you get that message?

Customer: replied 1 year ago.
Expert:  Cory replied 1 year ago.

Do you see your account information?

Customer: replied 1 year ago.
I am dissatisfied please do not charge my credit card account.
Expert:  Cory replied 1 year ago.

I'm trying to get information about the issue

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