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Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2750
Experience:  CCNA, A+, MCSE with over 12 years experience.
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I have windows 10, I have asked to get back windows 8

Customer Question

I have windows 10, I have asked to get back windows 8 because I have lost 90% of all my windows 8 emails I had in my folders. I went to your page with instructions on how to xfer the folders and emails and got about 10% of them. I want to go back to windows 8, this is my third request with now answers.
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist. If it has been less than 30 days since the upgrade to Windows 10 here are the steps to follow to roll back to Windows 8.

Click the Start button (icon in lower left corner of screen) and select Settings.

On the Settings page select Update & Security.

From the vertical menu on the left select Recovery.

On the right side of the page, under Go Back to Windows 8.1 select Get Started.

You'll be asked why you want to go back. Follow the steps to complete the rollback.

Expert:  Byron replied 1 year ago.

Hi. It's been a few days. Was the return to Windows 8 succesful

Expert:  Byron replied 1 year ago.

Please let me know if any difficulties and we can continue.

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