How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Toshiba with Windows 7. The opening window as

Customer Question

I have a Toshiba with Windows 7. The opening window as for a password ***** get into the computer and I have forgotten the password. How do I reset that password. I have tried every password ***** I have ever used and nothing works. Please help
Submitted: 2 years ago.
Category: Computer
Expert:  Byron replied 2 years ago.

Hi Brenda. My name is***** you for your question and the opportunity to assist. The only way to get back in to the machine if no password ***** ***** is to create a password ***** disk on a DVD or flash/thumb drive. I can help you out with this. Are you using a Windows computer now and have a disk or drive you can use to create the disk?