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Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18111
Experience:  CISCO certified, Microsoft proficient, computing expert.
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After updating to windows 10 I have loss my wifi.
, my

Customer Question

Customer: after updating to windows 10 I have loss my wifi.
JA: Thanks. Can you give me any more details about your issue?
Customer: my computer does not seem to recognize my wifi.
JA: OK got it. Last thing – JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: yes
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Submitted: 2 years ago.
Category: Computer
Customer: replied 2 years ago.
I have a hp laptop. Intel (R) WiFi link 5100 AGN. I updated to windows 10 a couple a weeks ago. Worked fine connecting to my home wifi from Charter. Today trying to connect to the internet, my computer is like the wifi card is completely turn off. I have tried everything to turn it back on and seems, I have failed to turn it on.
Customer: replied 2 years ago.
I have solved the problem. Thanks any way.
Expert:  Pete replied 2 years ago.

Hi there,

Sorry for the delay in responding to your question.

Is there anything else I can help you with?