For Online Computer Support, Ask a Computer Technician
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
I am sorry to know that you are facing problem with your computer. Try to push and hold down the power button for 30 seconds the computer will shut down release the power button after 30 seconds and wait for 3 mins before powering it back on. Let me know how it goes.