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Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Are you able to get into Windows login screen?
May I know the make and model number of your computer?
S H E F I N
Please try the following and let me know the result.
Remove all external devices, CDs, AC Adapter and battery from the computer. Keep the AC Adapter and battery unplugged.Hold the power button down for 20-30 seconds. (Nothing will appear on the display and none of the lights will light up.)Plug in the ac adapter ONLY. (Please note that a power indicator light should be lit on the ac adapter when it is plugged in).Normally power on the notebook.If the unit does not power on, remove the ac adapter and insert the battery into the system.Plug the ac adapter back into the system, the battery charging indicator light will light up.
I apologize that I cannot contact you by phone this time. Can you follow the instructions I have given?
Are you able to get into Windows? Issues is with the time and date only?
Please let me know the exact response you are getting while turning on the computer.
The computer is recovered from black screen and working. Right?
Please uninstall McAfee, it may not compatible with Windows 10. Set the time by following the instructions in the link below.
If the issue persists, or you have any questions, please be back and let me know.If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!Thank you!S H E F I N
Are you in Windows 8? Can I access your computer remotely and check the issue?