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Cody, Senior Systems Administrator
Category: Computer
Satisfied Customers: 2316
Experience:  Systems Administrator
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Cody- my asus laptop has spinning circle and will go to

Customer Question

cody- my asus laptop has spinning circle and will go to start buttton
Submitted: 2 years ago.
Category: Computer
Expert:  Cody replied 2 years ago.

What do you mean goes to start button?

Customer: replied 2 years ago.
there is not start button , just a spinning circle with the word "hybernating" under it
Expert:  Cody replied 2 years ago.

Turn it off, pull the power cable and take the battery out for about 1 minute.

Then put battery back in, plug power cable in and power it on.

Customer: replied 2 years ago.
how do i remove tha battery
Expert:  Cody replied 2 years ago.

What's the model of the laptop? On the bottom there should be a latch holding the battery in place. Slide it either way to unhook it and slide battery out.