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Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18106
Experience:  CISCO certified, Microsoft proficient, computing expert.
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A tech support supposedly solved a problem with my email 2

Customer Question

a tech support supposedly solved a problem with my email 2 days ago. however, the problem is now worse. I called the company, and they told me to recontact tech support and there would be no additional charges.
Submitted: 2 years ago.
Category: Computer
Customer: replied 2 years ago.
I was told there would be no new charges, yet there is a brand new charge in my checking account. what is going on?
Customer: replied 2 years ago.
i am becoming afraid this is some kind of scam. how long can it possibly take to either answer my question or ask for firthrt details. al my emails have disappeared. please, please tell me there is really someone looking at these communiques.
Customer: replied 2 years ago.
okay. here is how we prove there is someone paying attention. it is 11pm here where i am. i am a 71 year old woman. if you are real, please call me.. i have previously provided my phone number. i cannot stay up all night waiting for you to decide how to get more money from me.
Customer: replied 2 years ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 2 years ago.

Hello,

Sorry for any delay.

I am Pete, and I'll be happy to assist with your computer question.

Can you please provide some more detail?