Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

Need to report fake account impersonating me and how to fix

Customer Question
it....
Need to report fake account impersonating me and how to fix it.
Submitted: 2 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 1 minute by:
10/9/2015
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,674
Experience: B.Sc. Computer Science with Honors
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

I am sorry to know that you are facing problem with your some account issue if you can tell me on which account you are having problem with i can help you fix it.

Ask Your Own Computer Question
Customer reply replied 2 years ago
Facebook account
Customer reply replied 2 years ago
My Facebook account
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

do you have another account with your name and photos

Ask Your Own Computer Question
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

if you wish to report a fake account follow the below steps

  1. Go to the impostor profile
  2. Click on the icon wth 3 dots and select the option to report
  3. Follow the instructions for an account that's pretending to be someone you know
Ask Your Own Computer Question
Customer reply replied 2 years ago
No just facebook
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

if you wish i can remote connect to your pc and walk you through the reporting steps

Ask Your Own Computer Question
Customer reply replied 2 years ago
Ok
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

click here

Join Your Remote Desktop Session

How Remote Desktop Works

  1. Agree to the Remote Desktop Legal Disclaimer below.
  2. The Remote Desktop client file will automatically download to your computer.
  3. Open the Remote Desktop client file on your computer and you will be connected to a session with your Expert.
  4. After agreeing to the Remote Desktop Legal Disclaimer, you can always download the client again if need be.

Ask Your Own Computer Question
Customer reply replied 2 years ago
Where is the disclaimer. I don't see it.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

when you clicked on the link i gave above in the page taht opens scroll down

you will see an agree option..need to click on it

Ask Your Own Computer Question
Customer reply replied 2 years ago
Are you associated with the Facebook help center. I thought that was who I contacted.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

i am an expert at just answer a global support site

i am not a part of facebook but can assist you with issues related to computers and related devices and programs

Ask Your Own Computer Question
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

did you click on agree. it will download a file elsinore exe...click on it to open\run it and allow to install

Ask Your Own Computer Question
Customer reply replied 2 years ago
I thank you for your assistance. I think I need to speak to the Facebook help center. Will I only be charged 5.00 FOR your services.
Customer reply replied 2 years ago
I did not click on agree on the disclaimer.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

i am not sure about your subscription details however the same would be there in the just answer email

before contacting facebook would suggest you to try the steps i gave above as even at facebook help center you will be told to follow the same steps

i am relisting the steps again for you

if you wish to report a fake account follow the below steps

  1. Go to the impostor profile
  2. Click on the icon wth 3 dots and select the option to report
  3. Follow the instructions for an account that's pretending to be someone you know
Ask Your Own Computer Question
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

you had to click on agree for the remote session

if you stlll wish i can remote connect

you need to click on that link again and click agree

it will download a file elsinore exe...click on it to open\run it and allow to install

Ask Your Own Computer Question
Customer reply replied 2 years ago
I already have this list of steps. I just don't understand what is the imposter profile. Do they mean the imposters profile. How would I find that.
Customer reply replied 2 years ago
I think I will try to figure out these steps I already have. Do I owe only 5.00 for this session.
Customer reply replied 2 years ago
My computer is on the blink at this time anyway.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

imposter profile is the fake account

Ask Your Own Computer Question
Customer reply replied 2 years ago
How ugh do I owe for this session
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

the question value is 36$

Ask Your Own Computer Question
Customer reply replied 2 years ago
Can you continue to help me with the report. I had to go to work and will be off and able to continue after 4 pm on Fri Oct 9.
Tech Support Specialist: Michelle, Computer Support Specialist replied 2 years ago

I was not online let me know when we can continue next. Thanks.

Ask Your Own Computer Question
Ask Michelle Your Own Question
Michelle
Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,674
5,674 Satisfied Customers
Experience: B.Sc. Computer Science with Honors

Michelle is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,227 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,115 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
Downloaded itunes to recover ipad,now it says to change
downloaded itunes to recover ipad,now it says to change password … read more
Jon
Jon
Bachelors Degree
394 satisfied customers
I am trying to connect with my web site, I have username and
I am trying to connect with my web site, I have username and password ***** i use to use to signin on wordpress but it says no account, It has been approx 3 years since ive signed in website www.willi… read more
Kris R
Kris R
IT Manager
Computing
2,305 satisfied customers
My model 50L402V is stuck on one channell. Its my tv. A year
My model 50L402V is stuck on one channell JA: What's the brand/model/Operating System (OS) of your computer? Customer: Its my tv JA: When did you purchase your computer? What troubleshooting have you … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
How do I( make a gmail address. No dont have one want one.
how do I( make a gmail address JA: How long have you had this issue with your Gmail account? Customer: no dont have one want one JA: What's the brand/model/Operating System (OS) of your computer? Cust… read more
Cabletech
Cabletech
High School or GED
139 satisfied customers
Absolutely nothing!! I've been told that I need a new AOL
Absolutely nothing!! I've been told that I need a new AOL site because my XP computer won't work any more! … read more
Cris
Cris
Desktop Support
Associate Degree
58 satisfied customers
I have a Fujitsu laptop and got an error message of
I have a Fujitsu laptop and got an error message of 00410001 … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
456 satisfied customers
For quite some time my win10 pc has had this problem and I
Hi Pearl, for quite some time my win10 pc has had this problem and I can't work out how to fix it. … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
40 satisfied customers
I am unable to view pdf files using Adobe Acrobat Standard
I am unable to view pdf files using Adobe Acrobat Standard DC … read more
Moses C
Moses C
Bsc
218 satisfied customers
I would like to install catcrew on my apple ipad. I always
I would like to install catcrew on my apple ipad. I always had it and it stopped about a year ago. I hope you can install this for me. I presently still have the icon or app mocha Vancelite ,however ,… read more
Moses C
Moses C
Bsc
218 satisfied customers
I had Skype for years, used to work fine, BUT lately I
I had Skype for years, used to work fine, BUT lately I experience MORE and MORE PROBLEMS !!! I can NOT sign in, it is asking to sing in and / or to reset my password. It is VERY FRUSTRATING . What can… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
Password has been by amazon prime membership please help. I
Password ***** been by amazon prime membership please help. … read more
Moses C
Moses C
Bsc
218 satisfied customers
I would like to change my password for my email
I would like to change my password ***** my email JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help res… read more
Michelle
Michelle
Computer Support Specialist
5,674 satisfied customers
I have been having problems with external mouse on my
I have been having problems with external mouse on my satellite P55 A5200 … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
My email has been out for over a year have forgotten all
my email has been out for over a year have forgotten all pass words … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
I've got a lenova720-151kb. I bought a letscom 8 port type c
i bought a letscom 8 port type c hub, this thing sucks, is there a better set up then this? … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
468 satisfied customers
The Security update failed. Now Windows tries to start again
The Security update failed. Now Windows tries to start again and again but always fails … read more
Michelle
Michelle
Computer Support Specialist
5,674 satisfied customers
It will not send or receive or send. Shows only 15 emails in
It will not send or receive or send. Shows only 15 emails in inbox … read more
R LAFAYETTE
R LAFAYETTE
Intel Technology Provider 2017 GOLD
29 satisfied customers
Astonishing! A REAL PERSON!! My Live Mail email account
Astonishing! A REAL PERSON!! My Live Mail email account won't let me send a message or reply to one. I've had a number of computer issues recently, and this just started 2 days ago. I have NO IDEA wha… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x