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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11708
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Windows #7. attempting to download security updates (17) and

Customer Question

windows #7. attempting to download security updates (17) and the computer rejects them.
Aol spent 7 hours attempting to fix the problem with no luck.
AOL ran all sorts of fix it software to no avail.
Submitted: 1 year ago.
Category: Computer
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

Do you get any error code/message for the failed updates?

May I connect remotely to check the issue now?

Please reply back using the box below. Thank you.

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