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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37514
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Can't get world class solitaire to pop up.... can with first

Customer Question

can't get world class solitaire to pop up.... can with first class solitaire... why?
Submitted: 1 year ago.
Category: Computer
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

When you open it, does it have an error or nothing happens? Can we setup a remote session to further troubleshoot?

Customer: replied 1 year ago.
opens up to pogo sign then nothing.... can set up remote
Customer: replied 1 year ago.
world class opens up to pogo sign just before game should come up.... then nothing
Customer: replied 1 year ago.
Expert:  Cody replied 1 year ago.

Yes, you need to accept offer before we can do remote support.

Customer: replied 1 year ago.
no thanks then for remote... can you still help
Expert:  Cody replied 1 year ago.

Without remote access, I don't have any idea on what the issue is.

Customer: replied 1 year ago.
ok... then I do not want to move forward nor do I want to pay for a service I did not get.....
Expert:  Cody replied 1 year ago.

Remote support is 100% guaranteed and only paid if you're satisifed.

I will however send in your request.

Customer: replied 1 year ago. so
Expert:  Viet - Computer Tech replied 1 year ago.


I'm sorry about the issue. I'm another computer tech. Do you still need help with this?

With remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:

Remote support quicker and easier for you as I will do all the troubleshooting steps for you. But if you do not want it, then I can certainly provide written instructions you can use for fixing this issue.

Don't worry, we guarantee our service below. Please reply at the box below, and let me know your option. Thank you.