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cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 977
Experience:  I have a BA in CIT with over 14 years experience.
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My acer extensa 5630 is showing "Enter HDD User Password"

Customer Question

my acer extensa 5630 is showing "Enter HDD User Password"
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.

Hi Welcome to Justanswer

Are you getting ssome HDD password ***** code like below

Customer: replied 1 year ago.
No it's just like I have written. After three tries I get error message 15075
Customer: replied 1 year ago.
Hdd password ***** code [15075]
Customer: replied 1 year ago.
I just clicked on your link an yes it looks like that with 15075 as the numbers
Expert:  Satchi replied 1 year ago.

Ok Thanks for the information

Reboot system and key in “XW7EADK” or “NLDIF7X” to HDD user password.

Customer: replied 1 year ago.
Neither worked
Expert:  Satchi replied 1 year ago.

Try the codes from below images one by one

Customer: replied 1 year ago.
No luck... I've tried all in caps and not in caps.
Expert:  Satchi replied 1 year ago.

you need to try multiple times

http://mirror.aleturo.com/Portgeren/Acer%20Password%20Tools%20for%2064bit%20Windows.zip

download above zip file and extract then run the Dosbox.exe application

Command prompt will come there type

hdd_pw 15075 0

Press Enter

then select 2 >Enter

.Choose one upper-case string.

Reboot system and key in the generated passwords

Customer: replied 1 year ago.
How do I do this with my computer lock up this way?
Expert:  Satchi replied 1 year ago.

you should try in any other computer

Customer: replied 1 year ago.
I'm communicating with you on my iPhone
Customer: replied 1 year ago.
I have an iPad?
Expert:  Satchi replied 1 year ago.

No it wont work in iPAD only windows system

Customer: replied 1 year ago.
How else can we do this?
Expert:  Satchi replied 1 year ago.

No other way

You can try to replace the hard disk and reinstall windows if that possible as the HDD with out password ***** ***** usable in this computer

Customer: replied 1 year ago.
I do have an electronic drive
Expert:  Satchi replied 1 year ago.

You need a SATA 2.5 inch internal Harddisk drive for this laptop

Customer: replied 1 year ago.
Thanks for trying but no luck!
Expert:  Satchi replied 1 year ago.

Ok No Problem ..I will open the question to other experts to help you more

Good Luck

Expert:  cvd4311 replied 1 year ago.

There is one other way besides getting a new hard drive. Go to this site: http://hdd-tools.com/products/rrs/howto/, click on create a free login and go through the steps for that, then click on download. There is one catch, you have to purchase a license to do this. I think for one computer it is 49.95. They will then email you the license number so that when you install the software you can unlock the drive with that license. If the other passwords didn't work that Satchi sent you then that is the last resort besides purchasing and installing a new hard drive.

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