Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer

My acer extensa 5630 is showing "Enter HDD User Password"

Customer Question
my acer extensa 5630 is showing "Enter HDD User Password"
Submitted: 2 years ago.Category: Computer
Ask Your Own Computer Question
Answered in 27 minutes by:
10/3/2015
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago
Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2,522
Experience: 4+ yrs of Hardware & Software Troubleshoot exp
Verified

Hi Welcome to Justanswer

Are you getting ssome HDD password ***** code like below

Ask Your Own Computer Question
Customer reply replied 2 years ago
No it's just like I have written. After three tries I get error message 15075
Customer reply replied 2 years ago
Hdd password ***** code [15075]
Customer reply replied 2 years ago
I just clicked on your link an yes it looks like that with 15075 as the numbers
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok Thanks for the information

Reboot system and key in “XW7EADK” or “NLDIF7X” to HDD user password.

Ask Your Own Computer Question
Customer reply replied 2 years ago
Neither worked
Customer reply replied 2 years ago
No luck... I've tried all in caps and not in caps.
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

you need to try multiple times

http://mirror.aleturo.com/Portgeren/Acer%20Password%20Tools%20for%2064bit%20Windows.zip

download above zip file and extract then run the Dosbox.exe application

Command prompt will come there type

hdd_pw 15075 0

Press Enter

then select 2 >Enter

.Choose one upper-case string.

Reboot system and key in the generated passwords

Ask Your Own Computer Question
Customer reply replied 2 years ago
How do I do this with my computer lock up this way?
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

you should try in any other computer

Ask Your Own Computer Question
Customer reply replied 2 years ago
I'm communicating with you on my iPhone
Customer reply replied 2 years ago
I have an iPad?
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

No it wont work in iPAD only windows system

Ask Your Own Computer Question
Customer reply replied 2 years ago
How else can we do this?
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Try the below codes

c5fb9534-fe4f-4e8f-8fe3-...JPGc5fb953...JPG5d377b86-af9d-4390-9c73-...JPG5d377b8...JPGe9f9b340-23a2-408e-a8b9-...JPGe9f9b34...JPG45bcbbe2-9f62-4d15-b2b1-...JPG45bcbbe...JPG73b84e30-15b1-4733-a658-...JPG73b84e3...JPG
Ask Your Own Computer Question
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

No other way

You can try to replace the hard disk and reinstall windows if that possible as the HDD with out password ***** ***** usable in this computer

Ask Your Own Computer Question
Customer reply replied 2 years ago
I do have an electronic drive
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

You need a SATA 2.5 inch internal Harddisk drive for this laptop

Ask Your Own Computer Question
Customer reply replied 2 years ago
Thanks for trying but no luck!
Tech Support Specialist: Satchi, Computer Software Engineer replied 2 years ago

Ok No Problem ..I will open the question to other experts to help you more

Good Luck

Ask Your Own Computer Question
Tech Support Specialist: cvd4311, Computer Analyst replied 2 years ago
cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 998
Experience: I have a BA in CIT with over 14 years experience.
Verified

There is one other way besides getting a new hard drive. Go to this site: http://hdd-tools.com/products/rrs/howto/, click on create a free login and go through the steps for that, then click on download. There is one catch, you have to purchase a license to do this. I think for one computer it is 49.95. They will then email you the license number so that when you install the software you can unlock the drive with that license. If the other passwords didn't work that Satchi sent you then that is the last resort besides purchasing and installing a new hard drive.

Ask Your Own Computer Question
Ask cvd4311 Your Own Question
cvd4311
cvd4311
cvd4311, Computer Analyst
Category: Computer
Satisfied Customers: 998
998 Satisfied Customers
Experience: I have a BA in CIT with over 14 years experience.

cvd4311 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,227 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,115 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
We have Skype but no sound. Osx 10:11:6. I am 94 and do not
We have Skype but no sound JA: What's the brand/model/Operating System (OS) of your computer? Customer: Osx 10:11:6 JA: When did you purchase your computer? What troubleshooting have you tried? Custom… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
16 satisfied customers
My Yahoo acc. My yahoo lost me. I guess I need to re-apply
My yahoo lost me. I guess I need to re-apply to Yahoo, or change my passsword … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I need to find out what my password is: I'm making a file
I need to find out what my password *****: I'm making a file for all of my passwords, and can't remember what it is for Apple. Would you be able to help me find out what it is? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
My printer keeps going offline everytime I leave using it
My printer keeps going offline everytime I leave using it for a while. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
775 satisfied customers
Need to know if my g mail has been hacked
Need to know if my g mail has been hacked ***@******.*** … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I have a Toshiba Satellite P745-S4102 laptop with a DVD
I have a Toshiba Satellite P745-S4102 laptop with a DVD SuperMulti internal drive. The DVD drive has always worked until now when the computer doesn't seem to recognize it. When I put in a DVD, I hear… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
My id @my password are all mixed up and i cant sign up.
my id @my password ***** all mixed up and i cant sign up … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
This is a Laptop related question for Sean S.: Sean, got
This is a Laptop related question for Sean S.: Sean, got another DOA laptop, same model, Dell Inspiron M5030, 2.3 ghz, supposed to have a bad motherboard also. As per usual, I opened and carefully rem… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
676 satisfied customers
My land line keeps going off-line. Can't phone anyone. IMac.
My land line keeps going off-line. Can't phone anyone … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I can't save and then open attachments with Excel files. I
I can't save and then open attachments with Excel files. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I keep getting a pop-up as describe but the numbers are
I keep getting a pop-up as describe but the numbers are(###) ###-####… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
Firefox did an unsolicited upgrade to my computer 1 - 2 days
Firefox did an unsolicited upgrade to my computer 1 - 2 days ago. I am computer semi-literate; now I can't access email or bookmarks or much of anything else. Even recent passwords are rejected. Wgat'… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
506 satisfied customers
L cant logon to ebay with my password can you help. L want
l cant logon to ebay with my password ***** you help … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
461 satisfied customers
I am trying to find my google account number
I am trying to find my google account number JA: Have you contacted anyone about your account? Customer: no JA: Have you installed any updates recently? Customer: no JA: Anything else you want the Com… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
16 satisfied customers
I cant open it, I forgot the password, 2days ago, I don't
I don't know I dont have the papers.It's a showroom,one,used, … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I have never login to the domain you set up yesterday the
I have never login to the domain you set up yesterday the server mail.com User name *********************** password ********************* the auto print in the sig up is wrong it spells auctioneer...… read more
Roberto
Roberto
Office 365 Ambassador
Did not Graduate
3 satisfied customers
When I am typing an email on yahoo, a format with 5 icons
When I am typing an email on yahoo, a format with 5 icons slides up and blocks what I am typing so I cannot see it. If I press the V at the lower right of the screen, the format slides down but immedi… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
1. No history and Bookmarks don't work. Windows7. Your the
YES! yesterday FFox was a different version and wasn't working at all. Today I uninstalled and then installed it an alert said great you have an account with us! Login to sync your bookmarks. I forgot the pw and then it said "unknown acct". I had to create a new acct to contact FF for help. No one has helped yet. What do I do?… read more
PC_Wizzard
PC_Wizzard
IT Technician
32 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x